Auto Dealership

The business of Auto Dealership presents a wonderful opportunity to witness product launches during the year and build customer loyalty in a most competitive environment. The options for customers are innumerable across various technologies as well as Brands and sub-Brands. The project was to understand the transformational needs of the organization across three brands as the two-decade old organization was on the cusp of major business growth. The intervention included organization re-structuring, creating leadership commitment , defining stakeholder expectations, bringing in current technologies, demystifying roles and building right strategies and improvement action plan. The business grew rapidly and some of them achieved Dominant share of market to the satisfaction of the OEM. As a continuous process of improvement next level of challenges are under demystification stage to build the organization further.